Delivering a Superior Holiday CX to Our Retail Customers So They Can Do the Same for Their Customers

November 22, 2017

The National Retail Federation expects record breaking holiday-season retail sales with an increase of 3.6 to 4% this year – totaling $678.8B to $682B – up from $655.8B last year. That includes a projected 164M shoppers making purchases on Thanksgiving weekend alone!  With so many critical selling days from Black Friday to New Year's Day, and with so much riding on success during this short window of time, retailers need to count on their network more than ever before to support their delivery of a superior digitally driven retail customer experience. -- Read More »

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